Data Privacy

Introduction

We believe that it is necessary to pay particular attention to the protection of privacy when using online services. This is why we are committed to respecting the confidentiality of the personal information that we collect when visiting our internet website.

Protection of personal information
Since September 22, 2022, Law 25 concerning the protection of personal information has gradually begun to come into force, over a period of 3 years.

We have designated Diane Pinet to assume the following responsibilities:

  • Apply the Personal Information Protection Act
  • Respond to requests relating to personal information (e.g. access, rectification, transfer of distribution, etc.)
  • Implement governance rules relating to personal information
  • Keep records of communication of personal information
  • Notify the Commission for Access to Information of any confidentiality incident involving personal information
  • Maintain a record of privacy incidents involving personal information

Other measures will also be put in place by 2024: more information will follow.

Contact person: Diane Pinet

Contact details: [email protected] – +1 (514) 281-0177

Responsible for the protection of personal information

Collection of personal information

The personal information that we collect may be collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Forms and interactivity:
Your personal information may be collected via forms, namely:

Contact or synchronization request form
We use the information thus collected for the following purposes:

  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Correspondence
  • Visit our site

We use the information thus collected for the following purposes:

  • Statistics
  • Contact

Right of opposition and withdrawal
We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can make a request to us at the following email address:

Email: [email protected]

Permission to access
We undertake to recognize a right of access and rectification to those concerned wishing to consult, modify or even delete information concerning them. This right will be exercised by sending us an email to the following address:

Email: [email protected]

Security
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • Weekly computer backup of our website
  • We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your interactions. However, as no service offers maximum security, an element of risk is always present when using an online service such as our site.

Legislation
We are committed to respecting the legislative provisions of Canada set out in the legislation of the Personal Information Protection and Electronic Documents Act (PIPEDA) and those of Law 25 of Quebec.

September 5, 2023 in Montreal, QC, Canada.